Frequently Asked Questions (FAQ)

 

© 2006-7 Mahesha Subbaraman. All rights reserved.

 

Trinity Briefs ™ is not affiliated with any institution of secondary or higher education nor with any debate team.

 

This page was last updated on Wednesday, August 23, 2006. 7:00 AM EST.

Still have some questions left unanswered?

• Check out our About Us page.
• Visit the Trinity Briefs Weblog to search for answers to any questions you might have.  
• For general questions/comments, e-mail us at help@trinitybriefs.com. For sales/ordering/delivery questions, e-mail us at service@trinitybriefs.com.

 

 

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“About Us” Questions

 

·       Why are you called “Trinity Briefs”?

·       Are you associated with any high school, college, or debate team?

·       Is your business religious in nature or affiliation?

·       Where are your policy briefs?

·       Why do you sell topic primers rather than topic briefs?

 

Sales/Ordering Questions

 

·      What is pre-ordering and how does it work?

·      Do any of your products come with guarantees/promises of success?

·      Why do you require me to read/accept a disclaimer?

·      Do you offer refunds on website purchases?

·      What are ‘E-Reminders’ and how do they work?

·      I’ve had difficulties using PayPal® in the past. Can I pay another way?

·      Do you sell ’print copies’ of your topic primers?

·      How long will it take to deliver my order after I make it?

·      Do you offer any special sale or discount prices?

 

Post-Ordering Questions

 

·      I want to cancel my order (i.e. delivery hasn’t occurred). Who do I call?

·      I’ve just received my order. Can I make as many copies of it as I want?

·      I can’t download my order from the e-mail you sent me. What can I do?

·      I can’t read the PDF® file (i.e. my order) you sent me. What should I do?

·      Who do I contact if I have complaints about my purchase?